TrustyBTC Exchange («the Company») takes your privacy seriously. Our primary goal is to provide you with unparalleled service, and we understand that you may have questions or concerns regarding your personal information and how it will be used.
When you visit the website or use one of our mobile applications, we may collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website and we may collect certain geographic information. If you use our account or transaction based Services («the Services»), we collect your phone number, email, and other contact information, in addition to information used to identify you such as your name, address, date of birth, and identification number(s). We also collect and retain bank account and routing numbers and other payment methods associated with your use of the Services. We may also collect additional information from time to time for investigative purposes. When you are using our Service, we collect information about your transactions, relationships, and we may collect information about your computer or other access devices. Finally, we may collect additional information from or about you in other ways not specifically described here.
We store and process your personal information using third party servers located in secure data centers. This information is protected by physical, electronic and procedural safeguards. We also use computer safeguards such as firewalls and data encryption, and we make other reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your TrustyBTC Exchange access credentials with anyone.
If TrustyBTC Exchange learns of any information breach, we may attempt to notify you electronically so that you can take appropriate protective steps. TrustyBTC Exchange may post a notice on the Website if a security breach occurs. TrustyBTC Exchange may also send you an electronic or written communication to the contact information you have provided us.
Our primary purpose in collecting personal information is to provide you with an excellent user experience. We also use the personal information to meet our technical and legal responsibilities. We will not intentionally collect unnecessary information, to limit risk of breach to you. To process your payments via the Services, we may need to share some of your personal information with the person or company that you are paying or is paying you.
TrustyBTC Exchange does not share your personal information with third parties for promotional or marketing purposes.
We may share your personal information with law enforcement, government officials, or other third parties when we are compelled to do so by legal procedure in any jurisdiction in which we operate, when we need to do as required by law. Under the terms of contract with TrustyBTC , third parties authorized by the Company might have access to specific information, including but not limited to the client's payment details, when such third parties are involved in the process of order processing.
The TrustyBTC Exchange website may contain links to other sites. TrustyBTC Exchange does not control the information collection of other sites linked to in this fashion.